Our customer portal is a user-friendly portal where you can book and keep track of your shipments. With the customer portal you can customize your online view and have a complete overview of all your shipments. You can send us your booking requests and shipping instructions via the portal as well as all the most common service requests.
The overall process is the same except for the actual booking, which now is simply online. Once the shipping instruction process is done, you will receive a booking confirmation via e-mail from our staff.
You can create your customer portal account by clicking the button below.
For customers that do not have an active customer portal account, please book cargo via this online form.
The customer portal allows you to access important documents and information at your convenience and without delay
Cargo status is displayed for each shipment and is based on live data from our operation system
You gain an overview of invoices issued by Faroe Ship through our user-friendly “finance” section of the portal
You can save templates for the cargo you regularly book with us, saving you minutes with each booking and less frustration with typing in the same information multiple times
The portal still gives a feeling of personal contact with our employees, as you can see the name of the employee handling your booking
All bookings are handled in the local office, based on the Port of loading